Mental health and wellness

Your personal doctor knows you best—your medical history, preferences, beliefs, and lifestyle. He or she can connect you to care that's right for your needs and identify or rule out medical issues that may be causing your symptoms.

For most situations, contacting your personal doctor is the easiest way to get started with mental health care. Many mental health concerns can be effectively addressed in the primary care setting. To support this process, at Kaiser Permanente care locations we annually screen adults for common mental health concerns and have licensed, mental health clinicians who work as part of the primary care team to provide assessment and short-term treatment.

If you don't already have a personal doctor or provider, you can find one in your area by calling Member Services at 1-888-901-4636 or reviewing doctor profiles in our provider directory.

Get help anytime day or night from a telephone-based advice nurse at 1-800-297-6877. The nurse can evaluate symptoms you're having and provide recommendations about next steps, such as making an appointment, going to urgent care, or trying some self-care techniques. The nurse can also consult with a doctor on-site 24/7 and a psychiatrist who is on-call for mental health needs.

To access a mental health specialist (such as a psychiatrist, psychologist, or master's level therapist) outside of the primary care setting, or find addiction treatment, call 1-888-287-2680, 8 a.m. to 5 p.m., Monday through Friday.

You'll be asked a few questions to determine your mental health issue. The questions also help to match you with a specialist you'll feel comfortable with. You may be referred to a Kaiser Permanente clinician or a community provider in your plan network, depending on your care needs and where you're located.

Kaiser Permanente Mental Health is located in Bellevue, Bremerton, Everett, Olympia, Spokane, Tacoma, and in Seattle's Northgate and Capitol Hill neighborhoods.

Call 1-888-287-2680 if you can't wait for a routine appointment and need to talk to a therapist as soon as possible. The Mental Health Access Center has providers on call to address more urgent needs.

For a life-threatening emergency, such as a possible drug overdose, a suicide attempt, or risk of a suicide attempt, call 911 or go to the nearest emergency care facility.

Calm is the #1 app for meditation and sleep — designed to help lower stress, reduce anxiety, and more. Kaiser Permanente members can access all the great features of Calm at no cost, including:

• The Daily Calm, exploring a fresh mindful theme each day
• More than 100 guided meditations
• Sleep Stories to soothe you into deeper and better sleep
• Video lessons on mindful movement and gentle stretching

Get Calm  Note: Only available to adult members

myStrength is a personalized program that helps you improve your awareness and change behaviors. Kaiser Permanente Washington members can explore interactive activities, in-the-moment coping tools, community support, and more at no additional cost.

• Mindfulness and meditation activities
• Tailored programs for managing depression, stress, anxiety, and more
• Tools for setting goals and preferences, tracking current emotional states and ongoing life events, and viewing your progress

Get myStrength

A wellness coach is a health professional dedicated to teaching you techniques to make positive change in your life. They can help with issues like stress management, physical activity, healthy eating, and other health goals. Coaching sessions by phone last about 20 minutes. Call 1-866-862-4295 between 7 a.m. and 7 p.m. Monday through Friday, to schedule an appointment. Learn more.

Learn skills for managing conditions like diabetes, heart disease, asthma, pain, and more. You’ll also meet and learn from other members who are dealing with similar challenges. Workshops are offered at some Kaiser Permanente medical facilities and online. Learn more.

Feel better about yourself by working on fitness goals. Our ChooseHealthy™ program gives you access to a fitness center membership for just $25 a month plus a $25 enrollment fee.

Call 1-800-992-2279 or email resource.l@kp.org for information on mental health topics or community resources in your area.

Depression is common. It can also be difficult to talk about. Whether you're living with depression or want to help someone else, we'll help you FindYourWords.

We offer tools and resources to help you find balance, build resilience, and feel mentally and emotionally strong. Find the support you need at kp.org/selfcare.