Transgender Services Program

Kaiser Permanente has designed the Transgender Services Program (TSP) to serve the needs of our members who wish to explore or pursue gender affirming services. The case managers are licensed, caring social workers whose primary focus is to provide clinical guidance and support for members moving through the complex process.

Note: Our program is only available to persons who are enrolled in a health plan from Kaiser Permanente.

Program Enrollment

Many of our health plans include benefits for gender affirming services. Kaiser Permanente members who are interested in accessing our program regardless of their coverage — may enroll in TSP without a referral.

All Kaiser Permanente members who have a covered benefit for gender affirming surgical procedures and who have definitively decided to pursue this surgery are required to enroll in the TSP.

To enroll, call Kaiser Permanente Care Management toll-free at 1-866-656-4183. Program participation is confidential and at no cost to the member.

If you have questions regarding your Kaiser Permanente coverage for gender affirming services or want to learn more about the process, contact a TSP case manager at the Care Management number above.

Surgical Services

Most surgical services are provided by experienced surgeons outside of Washington; some procedures, like breast reductions, may be provided by surgeons in the Seattle area.