Personal online services

Managing your health care is easier when you register for personal online services. Refill prescriptions, choose a doctor, email your care team, make appointments, and get a Health Profile report online.

Refill prescriptions

Order prescription refills and have them sent to your home with free shipping.

Email your care team

Exchange secure email* with Kaiser Permanente doctors, other members of your health care team, or the Consulting Nurse Service.

Choose a doctor

Use our Provider Directory to find doctors covered by your health plan. See provider profiles and change your personal physician at any time.

View lab results and your medical record

See your lab test results* as soon as they are released, and chart your results over time. Your online medical record includes your immunization records, blood pressure records, and a list of your current health conditions and allergies.

Access your children's records

From birth through age 12, access the same services* and medical records you have in your own account. For ages 13 through 17, only some services are available.
How to request parental access
Parental access and teen records: FAQ

Schedule appointments

Schedule appointments* with your personal physician, specialists, or other members of your health care team.

Pay medical bills

If you are billed for medical services, you may pay your medical bill online*.

See your after-visit summaries

This is the same as the printed document* you receive after a visit.

Check your health coverage and benefit usage

View your Explanation of Benefits statements to check how your health plan claims were paid, and monitor your benefit usage and cost share payments.

Complete your health profile

Answer questions about your medical history and your lifestyle routines, and you'll receive a personal online report with suggestions on how to improve your health and lower your risk of certain diseases and conditions.

*This marks the additional services available if you get care at a Kaiser Permanente location in Seattle, other Puget Sound cities, or Spokane