Consulting Nurse Service
Want care advice or know if you should get immediate medical attention? Our Consulting Nurse Service can help 24/7. A nurse will listen to your concerns, and if necessary, direct you to the best location to get care. You'll need to give your member ID number.
Seattle area: 206-630-2244
Washington state and North Idaho: 1-800-297-6877
In a life-threatening emergency, call 911 or your local emergency number.
If an immediate response isn't needed, you can email the Consulting Nurse Service through our "Contact Your Care Team" feature. A consulting nurse generally will respond within one business day, sending a message to your secure inbox.
To use the secure message feature, you must receive primary care at a Kaiser Permanente medical office and register for secure online services on our member website.