Consulting nurse service

Want care advice or know if you should get immediate medical attention? Our Consulting Nurse Service can help 24/7. A nurse will listen to your concerns, and if necessary, direct you to the best location to get care. You'll need to give your member ID number.

Phone icon Seattle area: 206-630-2244

Phone icon Washington state and North Idaho: 1-800-297-6877

In a life-threatening emergency, call 911 or your local emergency number.

Secure messaging

If an immediate response isn't needed, you can email the Consulting Nurse Service through our "Contact Your Care Team" feature. A consulting nurse generally will respond within one business day, sending a message to your secure inbox.

To use the secure message feature, you must receive primary care at a Kaiser Permanente medical office and register for secure online services on our member website.