Kaiser Permanente Washington Specialty Pharmacy
Kaiser Permanente Washington Specialty Pharmacy is dedicated to helping you manage your specialty medications.
With more than four million prescriptions dispensed annually, Kaiser Permanente Washington is widely recognized as a regional leader in pharmaceutical services. Our focus on prescription effectiveness, patient safety, and affordability is key to our care delivery of specialty medications.
At the heart of our specialty pharmacy program is a team of highly skilled pharmacists and pharmacy technicians dedicated solely to managing your specialty medications. We are in constant contact with you and your doctor to make sure you are getting the most out of your treatment and to help improve your quality of life.
Specialty pharmacy team
Our specialty pharmacy team members only work with patients on specialty medications. We review all of your medications for possible interactions, discuss dosage, administration, possible side effects, and review any therapy changes with you.
We will contact you every month to coordinate your refill and see how you are doing. We may also provide reminders if you need labs or clinical monitoring to ensure your safety and treatment success.
Updates to your doctor
We are constantly on alert for possible issues that could interfere with your medication's effectiveness or outcomes. Should a problem arise, we will contact your doctor to help coordinate a solution. We will also proactively reach out to your doctor for refills to ensure there are no interruptions in your therapy.
Financial assistance options
Our internal records show that in 2017, we saved our patients over 90% of their out-of-pocket specialty prescription costs. By helping you enroll in eligible copay assistance programs, we increase your access to specialty medications.
24/7 advice and support
You can access the Kaiser Permanente Washington Specialty Pharmacy staff by phone 8 a.m.-6 p.m. Monday-Friday (except major holidays) or by secure message on kp.org/wa. We'll answer questions about medications, potential drug interactions, side effects, and any new symptoms. If there are problems with your medication, we'll contact your doctor immediately.
In addition, nurses are available 24/7 via our Consulting Nurse Service (1-800-297-6877) to help address any urgent medication concerns outside of our specialty pharmacy operating hours. On-call physicians and pharmacists are also available as needed.
Our team will contact you about seven days before a refill is needed. Refills typically occur once a month and can be available for pick up at a Kaiser Permanente Washington clinic pharmacy of your choice or mailed to your home at no additional cost.