New member toolkit

Welcome to your Kaiser Permanente plan. To get started building your healthiest life, register online right away!

After registering, sign on anytime to:

  • Manage, reorder, refill prescriptions
  • Manage your bills
  • Access health and wellness resources

Kaiser Permanente medical offices

When you get care at Kaiser Permanente medical offices, you can also schedule appointments, see lab results, email your doctor, and access your medical records.

Learn more about online services


Transfer Your Prescriptions

After your prescriptions are transferred, sign on to manage refills. You can also use our convenient mail order service, which often offers the lowest cost shares.

To transfer your prescriptions, you can:


Choose Your Personal Physician

Sign on to make your choice — it's as easy as clicking a button on the Provider Directory profile. Or call Member Services at 206-630-4636 or 1-888-901-4636.

Learn more about choosing a doctor


Complete Your Health Profile

Sign on to take the health assessment and get an instant online report. Take the report to your first appointment with your new doctor to start building your healthiest life.

Learn more about the health profile

New member questions? Are you in the middle of treatment?

Let our dedicated team help you get started with Kaiser Permanente. We’re here to help you transfer your care and prescriptions and answer plan questions.

Call 206-630-0029 or 1-888-844-4607 to connect right away.

Transition of care forms:
Transition of care request form (PDF)

Transition of care guidelines and requirements (PDF)