Choose or change your doctor

One of the most important things to do as a new member is to select your primary care physician.

Why should I choose a doctor now?

When you choose a doctor right away:

  • You won't need to spend time figuring out who to see if you get sick or are injured.
  • You can use our secure online services to refill prescriptions, email your care team, schedule appointments, view lab and test results, pay bills, and more.

Find a doctor

Use our Provider Directory to search for a doctor. Depending on your health plan and where you live, you can choose a Kaiser Permanente doctor who practices at one of our 25 medical offices or another doctor who is in-network for your plan.

Provider Directory

  • Make sure your health plan and the correct location are entered in the search area, and choose a care category.
  • Narrow your search: Go to "Refine your results" on the listing page to make additional selections.
  • Contact Member Services if you have questions about our doctors, your choices, or want help in making a selection.

Next step: select your doctor

Let us know once you find the doctor you want.

Tell us your choice online:

  • Register and sign on to the secure member site.
  • Go to our Provider Directory and select the Medical Care box.
  • To choose a doctor, open his or her profile page, and select the blue button labeled "Choose me." This opens a short online form.

Tell us by phone:

Call Member Services at 1-888-901-4636.

Can I change my doctor?

  • You can change your doctor at any time, for any reason. Just follow the same steps as above to select a new doctor.
  • If you are registered on the secure member website and your doctor is at a Kaiser Permanente medical facility, you'll see your new doctor's name on your secure home page, usually within one business day.