Our commitment to quality
Our doctors, specialists and care teams use leading technology and tools to focus on the total health of our patients.
We aim for clinical excellence by giving our patients the best possible care and service from top doctors. Our innovative treatment options, care centers, and advanced technology help make lives better.
Also see: Kaiser Permanente clinical excellence
Supporting the health of our members
At Kaiser Permanente, we offer tools and programs focused on improving the health and wellbeing of all our members. These tools and programs work together to address different areas of our members' needs.
Your health risk assessment. Our Health Profile is an online questionnaire that you fill out to assess health risks and identify any care needs. After you fill out the questionnaire, you immediately get a personalized health report. The report shows you what you're doing well, areas that may need improvement, and suggests steps you can take toward better health. Learn more.
Clinical quality management program. This program gives our doctors access to performance information, plus strategies that will help them provide the best care to patients.
Diabetes care. For our members who have diabetes, we partner you with a registered nurse to set and reach diabetes self-management goals, increase knowledge of diabetes, and adjust medicines to make sure blood sugar levels stay in a safe range.
Care transition after a hospital stay. If you ever stay in the hospital, our care transitions program helps with transitioning your care back to your doctor. Our team supports you and your family by focusing on coordinating your care to improve safety and lower your chances of being readmitted to the hospital.
Complex case management. This program supports members with multiple and complex medical conditions. Our registered nurses assess your needs and help you identify any barriers to achieving better health. Your care manager will work with you to develop goals, offer education about care options and support services, and support you in caring for your medical conditions. Learn more.
Kaiser Permanente's long history of medical research addresses health care policy, quality of care, and quality of life. Our research findings affect not just the practice of medicine within the organization, but also for society-at-large.
For Kaiser Permanente, research is an essential part of what it means to be a leading health care organization, answering questions of quality, affordability, access, and population health. Kaiser Permanente research guides clinical decision-making, innovation, quality, safety, and value in health care.
Kaiser Foundation Research Institute provides research administration leadership and support to our research program. Investigators and staff are based at seven regional research centers and one national center. Clinician researchers work at medical centers across all regions.
Also see: Kaiser Permanente health research